Paytm founder Vijay Shekhar Sharma recently discussed the inevitability of AI replacing human workflows in various sectors. According to Sharma, startups that fail to adapt to AI-driven technologies may struggle to survive in an increasingly competitive market. This statement reflects a broader global trend of businesses embracing AI for greater efficiency and innovation.
AI’s Impact on Workflows
AI is already streamlining processes like system operations, process management, and customer service. By automating repetitive tasks, businesses can allocate resources to high-value activities, boosting efficiency and productivity. Sharma’s insights underline the potential of AI to revolutionise traditional workflows, enabling companies to scale operations faster and deliver higher-quality services.
Opportunities in AI Adoption
While AI replaces certain tasks, it also creates new opportunities in technology development, support, and implementation. Startups that embrace AI can gain a competitive edge by innovating faster and offering enhanced customer experiences. Sharma’s emphasis on adaptability underscores the need for workforce upskilling and reskilling, ensuring employees remain relevant in an AI-driven world. Industries are also exploring AI-human collaboration models, where automation handles routine work while humans focus on strategic and creative tasks, fostering a balanced approach to innovation.
