Want to check your Axis Bank balance without opening an app or visiting a branch? Axis Bank’s WhatsApp banking service lets you do this and more, directly from a chat window on your phone. Here is the official number, how to set it up, and what you can do with it.
What Is the Axis Bank WhatsApp Banking Number?
The official Axis Bank WhatsApp banking number is 7036165000. Save this number in your phone contacts before you begin, since you need to message it yourself from WhatsApp to start.
Always initiate the conversation yourself using this saved number. Never respond to a WhatsApp message that claims to be from Axis Bank if it contacts you first, since this is a common scam tactic used to steal account details.
How Do You Register for Axis WhatsApp Banking?
Setting up Axis WhatsApp banking takes just a few steps:
- Save 7036165000 in your phone contacts
- Open WhatsApp and send “Hi” to this number from your mobile number registered with Axis Bank
- Follow the interactive menu that appears in the chat
- Select the service you need, such as balance enquiry or mini statement
- Complete any verification requested, such as an OTP sent to your registered mobile number
Once verified, you can return to the same chat anytime for quick access to your account.
What Can You Do With Axis WhatsApp Banking?
Axis Bank’s WhatsApp banking service covers several everyday banking needs, including:
- Account balance enquiry
- Mini statement, showing your recent transactions
- Credit card outstanding and payment details
- Fixed deposit and loan related information
- Branch and ATM locator
- Product information, including new account and card offers
This makes it a convenient option for quick checks without needing to log into net banking or a mobile app.
Is Axis WhatsApp Banking Safe?
Yes, as long as you follow a few basic precautions. The service works on an encrypted connection and requires verification tied to your registered mobile number. To stay safe:
- Only message the number you saved yourself, 7036165000
- Look for a verified WhatsApp Business account, usually shown with a green tick next to the bank’s name
- Never share your full card number, CVV, PIN, or OTP with anyone, including someone claiming to represent Axis Bank
- Treat any unsolicited message asking you to click a link or share account details as suspicious, even if it looks official
What If You Face an Issue?
If you send “Hi” and do not get a response, or verification does not go through, check that your mobile number is correctly updated in Axis Bank’s records. An outdated or mismatched registered number is the most common reason WhatsApp banking fails to work. You can update your registered mobile number through internet banking, the Axis mobile app, or by visiting your nearest branch.
Looking for Another Bank’s WhatsApp Banking Number?
If you hold accounts with more than one bank, we have similar step by step guides for other major banks too:
Frequently Asked Questions
What is the Axis Bank WhatsApp banking number?
The official Axis Bank WhatsApp banking number is 7036165000. Save this number and send “Hi” from your registered mobile number to begin.
How do I check my Axis Bank balance on WhatsApp?
Save 7036165000 in your contacts, message “Hi” from your registered mobile number, and select the balance enquiry option from the menu that appears in the chat.
Is Axis WhatsApp banking free to use?
Yes, Axis Bank does not charge a service fee for WhatsApp banking. Regular data or messaging charges from your mobile operator may still apply.
Can I use Axis WhatsApp banking if my mobile number has changed?
Not until you update your new mobile number with Axis Bank first. WhatsApp banking only works with the mobile number currently registered against your account.
How can I tell if a WhatsApp message is genuinely from Axis Bank?
Genuine communication comes only through the number you saved and messaged yourself, 7036165000, and should show a verified green tick as a WhatsApp Business account. Never trust a message that reaches out to you first asking for personal or account details.
Does Axis WhatsApp banking work for credit card queries too?
Yes, you can check your credit card outstanding balance and recent payment details through the same WhatsApp banking service, in addition to your savings or current account details.
